Frequently Asked Questions
Everything you need to know about shopping with Zo&Co.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
How can I track my shipment?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
Zo&Co accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request changes or cancellations within 1 hour of placement by contacting our customer support team.
Are your products covered by a warranty?
Yes, we stand behind the quality of our goods. Most items come with a 12-month manufacturer warranty against defects in materials or workmanship.